Shipping & Refund Policy

Shipping policy

Shipping within Czech Post (airmail, priority) around Europe countries is about 5 business days. USA, Canada: 14 business days.

Other locations is up to 20 business days.

We deliver avionics worldwide.

Refund policy

As a customer of Twenty Four s.r.o. (Glance Avionics), you are entitled to cancel a purchase within 30 days from the date you received the product. Notice of return must be sent to our support team by email or letter within 30 days of receipt of goods.

The withdrawn amount of the purchased product will be refunded to the same credit card number that was used to purchase the product.

Always contact our support center before returning the goods. The notice shall contain the following information:

a) order number
b) invoice number
c) product ID

To return to be approved, the returned goods shall be in substantially the same state.

The merchandise must be packed in their original packaging with the associated inner packaging and together with any accessories. Put no address labels directly on their packaging, but put the original box in another box.

Return the product together with the invoice (or a copy of the invoice, front and back). Do not forget to fill in the cause of the return on the back of the invoice.

You must pay for return postage. Returns cannot be done by cash on delivery. Save your receipt, – be aware that you are responsible for return shipment!

if you would like to return product – please mail us at info@glance-efis.com

ADDRESS
Havlovska 33, Praha, Czech Republic
Phone: +420 773078426
Website: https://glance-efis.com
Email: info@glance-efis.com.com